Jili99 Terms & Conditions – The Complete Platform Usage Guide for Malaysian Members

To register and use the jili99 platform, you must meet all of the following eligibility requirements without exception. These criteria are absolute conditions and may be verified by jili99 at any time.

1.1 Age Requirement

You must be at least 18 years at the time of account registration. jili99 takes the protection of minors seriously. Any account found to be owned by an underage individual will be terminated immediately and all balances will be forfeited. jili99 reserves the right to request age verification documents (such as a copy of a Malaysian identity card) at any time.

1.2 Geographic Location

The jili99 platform is intended for users residing in Malaysia. Members are solely responsible for ensuring that their use of the jili99 platform complies with the laws applicable in their jurisdiction. jili99 bears no responsibility for any legal implications arising from the use of the platform in restricted jurisdictions.

1.3 Single Account

Each individual is only permitted to hold one jili99 account only. Opening multiple accounts (including using different names, phone numbers, emails, or payment details) is strictly prohibited and will result in the closure of all related accounts and the forfeiture of all balances and bonuses.

Registering with jili99 is free and takes less than two minutes. However, there are certain responsibilities that every member must fulfil during and after the registration process.

2.1 Accuracy of Information

All information you provide during registration — including your full name, Malaysian phone number, email address, and payment details — must be accurate, truthful, and up to date. Providing false or misleading information is a serious breach of these terms and may result in account closure without prior notice.

2.2 Account Security

You are solely responsible for keeping your password confidential and your account secure. jili99 will never ask for your password through any communication channel. If you suspect your account has been accessed without your authorisation, please contact jili99 customer support immediately via live chat or email at support@jili99-jit.com.

2.3 Account Verification

Jili99 reserves the right to request identity verification ("KYC") at any time, including before processing any withdrawal that exceeds a specified limit. Documents that may be requested include a copy of your Malaysian identity card (MyKad), a selfie with your identity card, and proof of ownership of the payment method used.

• Accounts that cannot be verified may be temporarily suspended until verification is complete
• The KYC process is typically completed within 24–48 business hours
• All documents are processed with Malaysia PDPA data protection compliance
• Failure to complete the KYC process may result in account closure

Jili99 supports a variety of local Malaysian payment methods for members' convenience. All transactions are processed in Malaysian Ringgit (MYR) only.

3.1 Accepted Deposit Methods

Jili99 accepts the following payment methods:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (direct transfer)
• FPX – Maybank2u
• FPX – CIMB Clicks
• Boost
• ShopeePay

3.2 Deposit Security

Jili99 does not accept deposits from third-party credit or debit cards that are not registered to the account holder. All deposits must be made using a payment method registered in the member's own name. jili99 reserves the right to request proof of payment method ownership before processing any withdrawal.

3.3 Currency

All jili99 accounts operate in Malaysian Ringgit (MYR) only. Deposits in foreign currencies are not accepted. Any attempt to deposit in a currency other than MYR will be automatically rejected by the system.

Jili99 is committed to processing members' withdrawal requests promptly and without unnecessary complications. The following terms govern the withdrawal process on the jili99 platform.

4.1 Withdrawal Conditions

To make a withdrawal, your account must have successfully completed the identity verification (KYC) process. Withdrawals can only be made to the same payment method used for your deposit, or to another method that has been verified in your name. The minimum withdrawal amount is RM50 per transaction.

4.2 Processing Time

Standard withdrawals are processed within 5 to 30 minutes of a request being submitted and confirmed by jili99's system. In certain cases where additional security checks are required, withdrawals may take up to 24 business hours. jili99 will notify members by email should there be any unexpected delay.

4.3 Withdrawal Limits

The standard daily withdrawal limit for regular members is RM20,000. VIP Silver and VIP Gold members enjoy higher withdrawal limits as specified in their respective VIP programmes. jili99 reserves the right to adjust withdrawal limits based on account activity and risk assessment.

All bonuses and promotions offered by jili99 are subject to the specific terms stated on their respective promotion pages, in addition to the general terms outlined here.

5.1 Welcome Bonus

The jili99 Welcome Bonus (up to RM1,000 plus 50 Free Spins) is available to new members making their first deposit only. Each individual is eligible to claim this bonus once. The bonus carries a 10x rollover requirement based on the bonus amount alone — not the combined total of deposit and bonus. The bonus is valid for 30 days from the date it is credited.

5.2 General Rollover Rules

All jili99 bonuses carry a rollover requirement that must be met before winnings from the bonus portion can be withdrawn. Rollover is calculated based on the total net bets placed on any game on the jili99 platform — slots, football, e-sports, Live Casino, or jackpot — all count toward the rollover without exception.

5.3 Bonus Abuse Prohibition

Jili99 strictly prohibits any attempt to abuse the bonus system, including but not limited to: opening multiple accounts to claim bonuses repeatedly, placing opposing bets (hedging bets) to meet rollover requirements without genuine risk, or colluding with other members to manipulate the bonus system. jili99 employs a sophisticated fraud detection system and reserves the right to void bonuses and terminate accounts found to be involved in such activities.

• Bonuses may only be used by eligible members in accordance with the promotion's terms and conditions
• Bonuses cannot be transferred between accounts or directly converted to cash
• jili99 reserves the right to modify or cancel any promotion at any time with reasonable notice
• All jili99 decisions relating to bonuses are final

All games on the jili99 platform — including football betting (Malaysia Super League, EPL, and other leagues), e-sports (MLBB, Valorant, CS2, Dota 2), slots, Live Casino, and progressive jackpots — are subject to their respective game rules, which are available within the platform. General gameplay terms are as follows.

6.1 Game Integrity

All casino and slot games on jili99 are powered by a Random Number Generator (RNG) that has been audited and certified by independent international licensing bodies. This ensures every game outcome is random, unbiased, and fair for all members. Sports Betting and e-sports odds are updated in real time in line with current market conditions.

6.2 Technical Errors

In the event of a technical error (including inaccurate odds displays or jackpot values caused by a system bug), jili99 reserves the right to void or adjust any affected bets or transactions. jili99's decision in such cases is final. Winnings derived from an obvious system error will not be paid out.

6.3 Sports Betting – Result Verification

Sports and e-sports betting results on jili99 are verified based on official results from the relevant governing body, tournament, or league. Results are entered into the system once the final outcome has been officially confirmed. jili99 is not responsible for any delays in result updates caused by external factors.

Jili99 expects all members to conduct themselves responsibly and to treat fellow members and platform staff with respect. Unacceptable behaviour includes:

• Use of abusive, insulting, or threatening language towards jili99 support staff
• Attempting to exploit technical vulnerabilities or bugs in the jili99 system
• Use of bots, automation software, or third-party tools to play games
• Colluding with other members to manipulate the game or bonus system
• Money laundering or using the jili99 platform for illegal activities
• Making false or defamatory claims about the jili99 platform

Jili99 reserves the right to investigate, suspend, or terminate the account of any member reasonably suspected of violating any of the above conduct rules without prior notice.

Members are free to close their jili99 account at any time by contacting the support team. Before closing, please ensure there is no remaining balance in your account. Any balance still present after a closure request has been submitted must be withdrawn first.

8.1 Closure by jili99

Jili99 reserves the right to suspend or close any account without prior notice if there is evidence or reasonable suspicion that the account is involved in fraud, bonus abuse, money laundering, or any other breach of the terms of use. In such cases, jili99 reserves the right to withhold any existing balance pending the outcome of the investigation.

8.2 Self-Exclusion

Members who feel they may have a gambling problem can apply for self-exclusion from the jili99 platform through their account settings or by contacting customer support. Self-exclusion options are available from 24 hours up to permanent exclusion. During the exclusion period, your account will be inaccessible and jili99 will not send you any marketing communications.

Jili99 takes the privacy and personal data protection of all members seriously. This platform operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). For more details on how jili99 collects, uses, and protects your data, please refer to the Privacy Policy which forms part of these terms of use.

9.1 Data Collection

Jili99 collects the personal data necessary to operate the platform, including registration details, payment information, transaction history, and gaming activity records. This data is used for identity verification, payment processing, fraud prevention, and service improvement.

9.2 Data Security

All member data is protected with 256-bit SSL encryption during transmission and stored on secure servers with layered security. jili99 never sells, rents, or shares members' personal data with any third party for marketing purposes without explicit consent.

Jili99 shall not be liable for any indirect, incidental, or consequential losses suffered by a member arising from the use of, or inability to use, the platform, including but not limited to:

• Financial losses arising from betting or gaming activity
• Service disruptions due to scheduled or unplanned system maintenance
• Delays in processing deposits or withdrawals due to issues on the payment provider's end
• Losses resulting from unauthorised account access caused by the member's own negligence

Jili99's maximum liability to any member under any circumstances is limited to the total net deposits made by that member in the 30 days preceding the claim.

Jili99 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time at our sole discretion. Changes take effect immediately upon publication on this page.

Jili99 will endeavour to notify members of significant changes via registered email or in-platform notifications. However, it remains the member's responsibility to review this page periodically for any updates. Continued use of the jili99 platform after changes are published constitutes your acceptance of the updated terms.

These Terms & Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which jili99 is licensed to operate. In the event of any dispute arising from the use of the jili99 platform, both parties agree to first attempt to resolve the matter through direct negotiation with the jili99 customer support team.

12.1 Complaints Procedure

If you have a complaint regarding jili99's services, please follow this procedure: (1) Contact the jili99 customer support team via live chat or email and describe your complaint in detail; (2) Our team will investigate and provide a response within 5 business days; (3) If you are not satisfied with the resolution provided, you may escalate the complaint to a higher supervisory level.

12.2 Language of Terms

These Terms & Conditions are written in Malay for the convenience of local members. In the event of any inconsistency between the Malay version and any other language version, the original approved version of the document as sanctioned by jili99 shall serve as the definitive reference.